Vodacom and Tigo agree on mobile money interoperability

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Millions of M-Pesa and Tigo Pesa customers in Tanzania will soon be able to send and receive money directly into each other’s  wallets. This follows the recent  signing of a  mobile money interoperability  agreement between Tigo and Vodacom.

The agreement  announced today,  will for the first time  see  four million Tigo Pesa users  exchanging money  directly with seven  million M-Pesa customers. This is yet another tangible step towards the enhancement of  financial inclusion in Tanzania as well as the expansion of  the mobile money ecosystem in Tanzania.  

The International Finance Corporation (IFC) formulated the mobile-wallet-to wallet standards with support from Groupe  Speciale  Mobile Association (GSMA), (standards) which have been the basis of the interoperability discussions between mobile network operators in Tanzania.

Speaking at the signing ceremony in Dar es Salaam,  Rene Meza, Vodacom Tanzania’s Managing Director said “This is a great evolution of the mobile money service in Tanzania. Our customers will soon be able to  directly access the money received through Tigo Pesa and use it for whatever purposes they may have without necessarily having to cash it out.”

M-Pesa users can pay for an array of services from their phones. These include; TV subscriptions, Flights,  Insurance services, Utilities, Taxes, School fees, Pension Contributions  and Loans to name but a few.

In support of this, Meza says, “ M-Pesa has added  so much value to the lives of Tanzanians over the past seven years and  the fact that this agreement with Tigo will see even more Tanzanians using our services to better their lives is indeed a major milestone.   We expect to  launch the service by the end of the year and  are currently working on upgrading our M-Pesa platform which will see us invest in excess of Tshs 150 billion to cater for the expected growth of users.”

Meza  went on to say that  the agreement signed between the country’s  two largest mobile operators’ networks would allow Vodacom’s M-Pesa users  to directly send and receive money to an additional  four  million Tigo Pesa users across the country at no additional cost or inconvenience to them  by the end of the year.

We are now working to ensure that we have both the technology and requisite resources needed to provide  the  quality of service that our customers have come to  expect  from us through the years…we are nevertheless  excited about the opportunities posed by this  new operating model. Our extensive agent network  which is over 85,000-strong as well as the enhancement of our M-Pesa service has  to date allowed our 7 million M-Pesa users  to be active players in the economy and we look forward to growing it even further. This is what making life better and financial inclusion is all about,” says Meza.

For more information, please contact: 

Georgia Mutagahywa – Chief Officer : Corporate Affairs


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